Viator Travel Agent Resource Center
All the resources you need to grow your travel agent business in one place.
Getting Started on the Travel Agent Program
If you’re new to Viator’s Travel Agent Program, we’ll help you get onboarded as quickly as possible so you can start earning commission right away. We highly recommend attending our Welcome Webinar as well as familiarizing yourself with how to use our site.
Host resources
Agency account registration
This guide for agency host/admins (or independent agents not affiliated with an agency) walks through step-by-step how to create your agency’s account and the next steps you need to take to fully activate your account.
Adding payout details
Learn more about how to add payout details, the payment types we accept, and how often we payout.
Inviting advisors to join your host agency's account
This guide details account roles, how to invite advisors to your account, and what happens after you invite agents.
Agent resources
Joining an agency account
This guide for advisors/agents goes through how advisors can join their agency’s Travel Agent Program account.
Navigating the Travel Agent Program
There are multiple ways to find the perfect tour or activity for your client. Watch our video as well as your guided walkthrough on how to navigate our site made with travel agents in mind.
Searching for products
With 395,000, it’s not always the easiest to find the right product for your client. We’ll walk you through the different ways to access our products
Travel advisor webinars
Travel agents of all levels of experience can attend webinars and walk away with takeaways. We have regularly scheduled welcome webinars for new agents joining the Viator Travel Agent Program as well as more advanced webinars to go over best practices while booking tours and activities on behalf of your clients.
Making bookings on the Travel Agent Program
Making a booking
In this guide, we’ll go through step-by-step where and how to make bookings on Viator’s Travel Agent Program.
Group bookings
If your client’s group exceeds the maximum allowed for a product, the booking needs to be made via Viator Customer Service.
Manage a booking
Need to edit or cancel a booking? You can easily do that directly from your account without needing to call our support team.
Claim a booking
If you were logged out or made a booking with the assistance of our telesales team, you’ll need to claim your booking
Making a booking
In this guide, we’ll go through step-by-step where and how to make bookings on Viator’s Travel Agent Program.
Making a group booking
If your group exceeds the maximum allowed for a product, the booking needs to be requested via Viator’s Groups Department.
Manage my booking
Need to edit or cancel a booking? You can easily do that directly from your account without needing to call our support team.
Claim a booking
If you were logged out or mayde a booking with the assistance of our telesales team, you’ll need to claim your booking
Reporting on your bookings
Commission and payments
This guide will take you through how you earn commission, when it gets paid out, and the different payout methods we accept. For host/admins, we’ll also walk through how to add payout details.
Your bookings and commission report
Easily report on and download your bookings and commission payouts directly from the “Bookings” section of your account.
Payout schedules
Commission is paid out the month following the completion of the booked activity. For example
- You book a tour for your client in September 2020 for a date in October 2020
- The traveler attends the tour in October 2020
- Your commission for that tour will be disbursed to your agency in November 2020
Earn more with tools made with travel advisors in mind
What is the Bookable Link and how does it work?
Our Bookable Link feature allows you to send links to your clients so they can book tours and activities themselves, while still earning you commission. With the ability to quickly generate bookable links for your homepage, for a destination or category, and for a specific product, you can use your bookable link across a variety of channels.
Monetize Your Website with the Viator Widget
The Viator Widget, which is a piece of code you embed on your website, pulls in tours and activities directly from Viator and displays them on your website. You’ll earn commission on every product booked via the widget by your site visitors. Widgets are compatible across devices and are a great way to supplement your site’s content.
What is the Bookable Link and how does it work?
Our Bookable Link feature allows you to send links to your clients so they can book tours and activities themselves, while still earning you commission. With the ability to quickly generate bookable links for your homepage, for a destination or category, and for a specific product, you can use your bookable link across a variety of channels.
Monetize Your Website with the Viator Widget
The Viator Widget, which is a piece of code you embed on your website, pulls in tours and activities directly from Viator and displays them on your website. You’ll earn commission on every product booked via the widget by your site visitors. Widgets are compatible across devices and are a great way to supplement your site’s content.