Viator Travel Agent Resource Center
All the resources you need to grow your travel agent business in one place.
Getting Started on the Travel Agent Program
If you’re new to Viator’s Travel Agent Program, we’ll help you get onboarded as quickly as possible so you can start earning commission right away. We highly recommend attending our Welcome Webinar as well as familiarizing yourself with how to use our site.
Agency account registration
This guide for agency host/admins (or independent agents not affiliated with an agency) walks through step-by-step how to create your agency’s account and the next steps you need to take to fully activate your account.
Adding payout details
Learn more about how to add payout details, the payment types we accept, and how often we payout.
Joining an agency account
This guide for advisors/agents goes through how advisors can join their agency’s Travel Agent Program account.
Navigating the Travel Agent Program
There are multiple ways to find the perfect tour or activity for your client. Watch our video as well as your guided walkthrough on how to navigate our site made with travel agents in mind.
Travel advisor webinars
Travel agents of all levels of experience can attend webinars and walk away with takeaways. We have regularly scheduled welcome webinars for new agents joining the Viator Travel Agent Program as well as more advanced webinars to go over best practices while booking tours and activities on behalf of your clients.
Making bookings on the Travel Agent Program
Making a booking
In this guide, we’ll go through step-by-step where and how to make bookings on Viator’s Travel Agent Program.
Manage my booking
Need to edit or cancel a booking? You can easily do that directly from your account without needing to call our support team.
Reporting on your bookings
Commission and payments
This guide will take you through how you earn commission, when it gets paid out, and the different payout methods we accept. For host/admins, we’ll also walk through how to add payout details.
Your bookings and commission report
Easily report on and download your bookings and commission payouts directly from the “Bookings” section of your account.
Commission is paid out the month following the completion of the booked activity. For example
- You book a tour for your client in September 2020 for a date in October 2020
- The traveler attends the tour in October 2020
- Your commission for that tour will be disbursed to your agency in November 2020