Welcome to the Viator Travel Agent Blog

A blog dedicated solely to travel agents. Keep up to date on industry news, updates from us as well as the freshest marketing tips and more!

 

Marketing Tips

Whether you’re an independent travel agent or part of a larger agency, odds are you’ve had to do some of your own marketing. Marketing yourself as a travel agent or advisor may require some work up-front but it will pay off in the long run. We’re doing the research, analyzing trends, and talking to consumers to help bring you the best marketing tips, from how to best leverage Facebook to identifying what your client really wants.

Making the most of downtime as a travel advisor

Making the most of downtime as a travel advisor

After some of the dust has settled and you’ve taken care of all your clients’ travel plans, you might be left with little to do to feel productive at work. We understand that and know the importance of keeping our minds active in this period of downtime. There are so...

Why your travel agency should have a website

Why your travel agency should have a website

The Current State of Affairs:  The tours and activities sector is the fastest growing segment in the travel industry, and tour operators are securing the attention of active travelers by providing them with excellent activities and experiences. In this day and age,...

Reaching your clients in-destination

Reaching your clients in-destination

When arriving to a destination, many travelers who have not pre-booked activities begin to research a variety of different experiences. This is one of the benefits of having a tool like the bookable link: it makes it possible for travelers to book tours and activities...

Booking 101

New to the Viator Travel Agent Program? No worries — we got your back. We’ll go through all the essentials of how to make a booking on our platform, as well as providing tips and tricks to both new and seasoned agents to help keep clients happy while maximizing commission.

4 new filters to enhance your product search

4 new filters to enhance your product search

As travel begins to return, we’ve been hard at work to find ways to improve your booking experience on Viator by anticipating your clients’ needs. We’ve created 4 new search filters to help you narrow down your selections and find experiences that your clients will...

How to use new safety features when booking on Viator

How to use new safety features when booking on Viator

Travelers and travel advisors alike have questions about safety precautions being taken when in-destination. Is protective equipment being worn by guides? Are travelers required to wear masks? How will social distancing be observed? And so many more questions. We...

Booking Shore Excursions: The Travel Advisor Advantage

Booking Shore Excursions: The Travel Advisor Advantage

Shore excursions & Wave Season 2020: what’s new?Wave season is an exciting time that stretches from January to March when cruise providers put forth their best deals. This is an opportune time of year for cruise deals since many travelers are looking for an escape...

Featured Suppliers

We love hearing directly from our suppliers and we know you do too. We’ve interviewed a few suppliers that list their products with Viator to hear more about their tours/activities as well as their history, insights, and what messages they have for travel agents.Hear more about why these suppliers love what they do.

Destination Kitchen

Destination Kitchen

Julie Cavignac, who owns Destination Kitchen in New Orleans, has always had a love for people, cultures, and food. Julie’s fondest memories growing up were centered around food and family. Her family was a mix of cultures and she grew up hearing different languages...

Urban Adventures

Urban Adventures

We talked to Tony Carne from Urban Adventures, one of our highly reviewed suppliers, to find out more about their business and the unique experiences they provide through their local experts. We asked Tony to give us some background information on the company:Urban...

Supplier Feature: Shoreline Sightseeing

Supplier Feature: Shoreline Sightseeing

We talked to Amy Hartnett from Shoreline Sightseeing, one of our highly reviewed suppliers, to learn more about their business and the different types of boat tours that they offer in the city of Chicago. We asked Amy to give us some background on the...

News & Updates

With new updates in technology and rapidly changing consumer preferences, it seems the travel industry is hard to keep up with. We’ve brought together all the important news from the industry and paired it together with updates from us all in one place. 

Viator and Travefy: The integration you’ve been waiting for

Viator and Travefy: The integration you’ve been waiting for

The Viator team is pleased to announce a very exciting new partnership with Travefy, the leading proposal and itinerary management tool for travel advisors! This partnership will allow you to build itineraries for every Viator product you book, saving you time and...

Tripadvisor and Viator’s Top 10 Experiences in Canada

Tripadvisor and Viator’s Top 10 Experiences in Canada

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in...

Tripadvisor’s and Viator’s Top 25 Experiences across the World

Tripadvisor’s and Viator’s Top 25 Experiences across the World

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 25 experiences across the...