News & Updates
The travel industry is constantly evolving. Consumer preferences and expectations change with the wind. New technology is being added to make our jobs easier. And Viator is constantly evolving and improving upon the travel agent platform.
With so much going on across the travel industry, you may not have the time to keep up with. We’re bringing all that information together in one place so you can keep yourself up-to-date and continue to bring fresh ideas and experiences to your clients.
Stay up to date on:
New features to the Viator travel agent platform
Travel industry news and updates
The top experiences and things-to-do
The Most Recent News & Updates
Viator and Travefy: everything you need to know
Viator has partnered with Travefy, the leading proposal and itinerary management tool for travel advisors. This partnership will allow you to build itineraries for every Viator product you book and automatically includes your Share With Client Link on every itinerary,...
New feature: contact tour operators
In 2020 we had released a new feature that listed the tour operator name on every product on our site. This time, we’re releasing the ability to contact that operator directly from your account regarding any direct bookings you’ve made. Tour operators have always been...
Tripadvisor and Viator’s Top 10 Experiences in Canada
This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in...
Tripadvisor’s and Viator’s Top 25 Experiences across the World
This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 25 experiences across the...
Tripadvisor and Viator’s Top 10 Experiences in the United States
This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in the United...
Updates to Viator’s Product Standards
Our number one goal is to provide everything that travelers (and their travel advisors) will need in order to feel confident when booking on our platform. We love that Viator is a marketplace with a wide array of options, where competition helps create better...
Update to Your Account ID
We’re excited to announce that we are launching a new and improved experience for our travel agents. With that comes an update to your agent IDs. Nothing will affect the way you currently use the booking platform (travelagents.viator.com), but if you are an admin of a...
A new way to manage your Viator Travel Agent Program account
A new and improved experience for travel advisors We’ve put together an improved experience for our travel advisor community - and we’re excited to share it with you! While the booking experience will remain unchanged, we’ve made updates to enhance the administrative...
Operators now listed on Viator
After feedback from our travel advisor community, we’re excited to announce that you can now see the operator of every tour and attraction on our site! Going forward, on every product page, you will see the operator name right under the title (next to the review...
Coronavirus (COVID-19) information and our cancellation policy
We know that the ongoing spread of the novel coronavirus and COVID-19 may be impacting your clients’ travel plans and we’re here to help. We understand that this is a confusing time as the situation evolves every day around the world. As countries opt for temporary...