News & Updates

The travel industry is constantly evolving. Consumer preferences and expectations change with the wind. New technology is being added to make our jobs easier. And Viator is constantly evolving and improving upon the travel agent platform.

With so much going on across the travel industry, you may not have the time to keep up with. We’re bringing all that information together in one place so you can keep yourself up-to-date and continue to bring fresh ideas and experiences to your clients.

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New features to the Viator travel agent platform

Travel industry news and updates

The top experiences and things-to-do

The Most Recent News & Updates

Viator and Travefy: The integration you’ve been waiting for

Viator and Travefy: The integration you’ve been waiting for

The Viator team is pleased to announce a very exciting new partnership with Travefy, the leading proposal and itinerary management tool for travel advisors! This partnership will allow you to build itineraries for every Viator product you book, saving you time and...

Tripadvisor and Viator’s Top 10 Experiences in Canada

Tripadvisor and Viator’s Top 10 Experiences in Canada

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in...

Tripadvisor’s and Viator’s Top 25 Experiences across the World

Tripadvisor’s and Viator’s Top 25 Experiences across the World

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 25 experiences across the...

Tripadvisor and Viator’s Top 10 Experiences in the United States

Tripadvisor and Viator’s Top 10 Experiences in the United States

This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in the United...

Updates to Viator’s Product Standards

Updates to Viator’s Product Standards

Our number one goal is to provide everything that travelers (and their travel advisors) will need in order to feel confident when booking on our platform. We love that Viator is a marketplace with a wide array of options, where competition helps create better...

Update to Your Account ID

Update to Your Account ID

We’re excited to announce that we are launching a new and improved experience for our travel agents. With that comes an update to your agent IDs. Nothing will affect the way you currently use the booking platform (travelagents.viator.com), but if you are an admin of a...

A new way to manage your Viator Travel Agent Program account

A new way to manage your Viator Travel Agent Program account

A new and improved experience for travel advisors We’ve spent the last few months putting together an improved experience for our travel advisor community - and we’re excited to finally share it with you! While the booking experience will remain unchanged, we’ve made...

Operators now listed on Viator

Operators now listed on Viator

After feedback from our travel advisor community, we’re excited to announce that you can now see the operator of every tour and attraction on our site! Going forward, on every product page, you will see the operator name right under the title (next to the review...

Temporary Changes to the Frequency of Payouts

Temporary Changes to the Frequency of Payouts

The coronavirus (COVID-19) has had a significant impact on our industry. Like every other travel business in the world, we’re heavily impacted. We know you are too and we remain committed to doing what we can to get through this together. It’s clear that cash flow is...

Coronavirus (COVID-19) information and our cancellation policy

We know that the ongoing spread of the novel coronavirus and COVID-19 may be impacting your clients’ travel plans and we’re here to help. We understand that this is a confusing time as the situation evolves every day around the world. As countries opt for temporary...