News & Updates

The travel industry is constantly evolving. Consumer preferences and expectations change with the wind. New technology is being added to make our jobs easier. And Viator is constantly evolving and improving upon the travel agent platform.

With so much going on across the travel industry, you may not have the time to keep up with. We’re bringing all that information together in one place so you can keep yourself up-to-date and continue to bring fresh ideas and experiences to your clients.

Stay up to date on:

i

New features to the Viator travel agent platform

Travel industry news and updates

The top experiences and things-to-do

The Most Recent News & Updates

Updates to Viator’s Product Standards

Updates to Viator’s Product Standards

Our number one goal is to provide everything that travelers (and their travel advisors) will need in order to feel confident when booking on our platform. We love that Viator is a marketplace with a wide array of options, where competition helps create better...

Update to Your Account ID

Update to Your Account ID

We’re excited to announce that we are launching a new and improved experience for our travel agents. With that comes an update to your agent IDs. Nothing will affect the way you currently use the booking platform (travelagents.viator.com), but if you are an admin of a...

A new way to manage your Viator Travel Agent Program account

A new way to manage your Viator Travel Agent Program account

A new and improved experience for travel advisors We’ve spent the last few months putting together an improved experience for our travel advisor community - and we’re excited to finally share it with you! While the booking experience will remain unchanged, we’ve made...

Operators now listed on Viator

Operators now listed on Viator

After feedback from our travel advisor community, we’re excited to announce that you can now see the operator of every tour and attraction on our site! Going forward, on every product page, you will see the operator name right under the title (next to the review...

Temporary Changes to the Frequency of Payouts

Temporary Changes to the Frequency of Payouts

The coronavirus (COVID-19) has had a significant impact on our industry. Like every other travel business in the world, we’re heavily impacted. We know you are too and we remain committed to doing what we can to get through this together. It’s clear that cash flow is...

Coronavirus (COVID-19) information and our cancellation policy

We know that the ongoing spread of the novel coronavirus and COVID-19 may be impacting your clients’ travel plans and we’re here to help. We understand that this is a confusing time as the situation evolves every day around the world. As countries opt for temporary...

Viator’s Travel Agent Program Goes International

Viator’s Travel Agent Program Goes International

With over bookable products around the globe, we don’t want anything to get lost in translation. You and your clients are now able to choose from 35+ different languages when browsing and booking on our platform.Selecting your...

Flash Sale: Melbourne and Sydney Tours

Flash Sale: Melbourne and Sydney Tours

Flash Sale Alert! One of our top suppliers in Australia is offering a flash sale for some of their most popular products in Melbourne and Sydney - lots of these have opportunities to view wildlife, like penguins! Take a look below and be sure to send the link to any...

TripAdvisor’s Traveler’s Choice Awards 2018: Experiences

TripAdvisor’s Traveler’s Choice Awards 2018: Experiences

Film has the Oscars and music has the Grammys. In the travel industry, it’s the Travelers Choice Awards. Representing the top 1% of listings on TripAdvisor, the Travelers’ Choice awards identify and rank the very best travel businesses across several categories and...