Welcome to the Viator Travel Agent Blog
A blog dedicated solely to travel agents. Keep up to date on industry news, updates from us as well as the freshest marketing tips and more!
Marketing Tips
Whether you’re an independent travel agent or part of a larger agency, odds are you’ve had to do some of your own marketing. Marketing yourself as a travel agent or advisor may require some work up-front but it will pay off in the long run. We’re doing the research, analyzing trends, and talking to consumers to help bring you the best marketing tips, from how to best leverage Facebook to identifying what your client really wants.
4 Tools Every Viator Travel Agent Should Be Using
From “share with client” links to Curated Lists, each Viator tool is a key to reaching success in selling Viator experiences. Join us as we explore how to seamlessly integrate these tools into your workflow, with real-world examples and best practices to guide you...
Learn from the Best: Top Travel Agents Share Their Secrets to Viator Success
We recently sat down with top Viator Travel Agents who spilled their best-kept secrets, tried-and-true methods, and game-changing tips. Whether you're a seasoned pro or just starting out, these tips will help you stand out, boost your earnings, and make your mark as a...
Navigating Shore Excursions with Viator: A Guide for Travel Agents
In the evolving landscape of travel, more and more travelers are opting for cruise adventures, and 2024 is expected to be a big year for the cruise industry. According to the Cruise Lines International Association (CLIA), about 35.7 million passengers are expected to...
Booking 101
New to the Viator Travel Agent Program? No worries — we got your back. We’ll go through all the essentials of how to make a booking on our platform, as well as providing tips and tricks to both new and seasoned agents to help keep clients happy while maximizing commission.
4 new filters to enhance your product search
As travel begins to return, we’ve been hard at work to find ways to improve your booking experience on Viator by anticipating your clients’ needs. We’ve created 4 new search filters to help you narrow down your selections and find experiences that your clients will...
How to use new safety features when booking on Viator
Travelers and travel advisors alike have questions about safety precautions being taken when in-destination. Is protective equipment being worn by guides? Are travelers required to wear masks? How will social distancing be observed? And so many more questions. We...
Booking Shore Excursions: The Travel Advisor Advantage
Shore excursions & Wave Season 2020: what’s new?Wave season is an exciting time that stretches from January to March when cruise providers put forth their best deals. This is an opportune time of year for cruise deals since many travelers are looking for an escape...
Featured Suppliers
We love hearing directly from our suppliers and we know you do too. We’ve interviewed a few suppliers that list their products with Viator to hear more about their tours/activities as well as their history, insights, and what messages they have for travel agents.Hear more about why these suppliers love what they do.
Supplier Feature: Shoreline Sightseeing
We talked to Amy Hartnett from Shoreline Sightseeing, one of our highly reviewed suppliers, to learn more about their business and the different types of boat tours that they offer in the city of Chicago. We asked Amy to give us some background on the...
ExperienceFirst
We talked to Andrew Luan from ExperienceFirst to learn more about all that the company has to offer. Note: ExperienceFirst was formerly known as the Wall Street Experience and CityTour1.How the company started?Originally known as the The Wall Street Experience, this...
Leisure Pass Group
We talked to Lori Timony, Senior Vice President of Global Sales at Leisure Pass Group—one of our top suppliers—to learn more about their business and the types of tours they offer around the world.What destinations does Leisure Pass Group offer attraction passes...
News & Updates
With new updates in technology and rapidly changing consumer preferences, it seems the travel industry is hard to keep up with. We’ve brought together all the important news from the industry and paired it together with updates from us all in one place.
Tripadvisor’s and Viator’s Top 25 Experiences across the World
This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 25 experiences across the...
Tripadvisor and Viator’s Top 10 Experiences in the United States
This year, Tripadvisor and Viator partnered to pull together all the reviews, ratings, popularity among travelers across the globe — and use that info to spotlight the Travelers’ Choice Best of the Best. Below, we’re highlighting the top 10 experiences in the United...
Updates to Viator’s Product Standards
Our number one goal is to provide everything that travelers (and their travel advisors) will need in order to feel confident when booking on our platform. We love that Viator is a marketplace with a wide array of options, where competition helps create better...