Creating Your TLN Host Account on the Travel Agent Platform
Creating your agency account
Step 1
Next, you’ll be prompted to provide an email address.
Step 2
You’ll be prompted to create a password as well as to provide your name and phone number.
Step 3
You’ll be prompted to enroll as a travel agent or enroll as an affiliates. In this case, you will enroll as a travel agent by clicking on the “Get Started” button in the travel agents section.
Step 4
Select “No, I’m setting up a new agency account.” You’ll then be prompted to fill in all the relevant information about your agency. Recommended: although adding your IATA, CLIA, CCRA, TRUE, or ASTA numbers are optional, it is necessary to tie your account to the Travel Leaders Network which will automatically give you the special 10% commission rate. Adding these numbers will also make it easier for your agents to find your account.
And that's it!
Now your initial account is set up and you are enrolled in the Viator Travel Agent Program. However, in order to get fully up and running, you’ll need to fill out your payment details and your tax details.
Next Steps
Add payout details
In order to get paid your commission, you’ll have to fill out your payment details. You can do so by navigating to the “Finance” section of your account (located towards the top left of the screen) and follow these steps.
Invite users to your agency account
For information on managing users and inviting users, please see here.
Understanding account roles
Admin role
The admin role is perfect for agency hosts/admins. If you set up your agency’s account, you’ll automatically be designated as an admin, but you can always add more admins to the account.
The admin role comes with special responsibilities and capabilities that the agent role will not have available to them, such as the ability to invite new agents and to add payout details.
Agent role
The agent role is the ideal role for agents/advisors who will be making bookings on behalf of their clients. Agents will not be able to add payout details or invite new agents, but they will still be able to view their commission payouts and reports.
Agents/advisors will have to be invited by their admins in order to join the account. If you are an agent, please see this guide on how to join your agency’s account.