Have you signed up for the Viator Travel Agent Platform? Maybe your host agency prompted you to register, maybe you were referred by a friend. Or, maybe you got to this site through a Facebook or Twitter post and aren’t really sure what it’s all about and why it matters to you. Either way, we’re glad you’re here! If you’re a travel agent, you can book anything on Viator through our travel agent booking site and earn 8% commission on EVERY product. It’s important to note that this tool isn’t only for travel agents – if you are in the business of booking things to do on behalf of others (hotel concierge, property managers, etc), you can be earning commission on those bookings as well.
Who is Viator?
We’re a TripAdvisor company! We were acquired back in 2014 and since then all Viator products are bookable through our consumer sites viator.com and tripadvisor.com. TripAdvisor is the best place for travelers to research destinations, hotels, attractions, restaurants, experiences, and more worldwide. Travelers can leverage the wisdom of the crowds on TripAdvisor – there are now over 600 million traveler reviews on the site.
Viator is where you go to book in-destination experiences as a traveler, and now as a travel agent on behalf of your client. We take great care in providing the largest marketplace of quality suppliers and real-time availability of all their products, and we have the most variety of things to do in every destination.
Why should I work with you?
First things first – commission. We pay our agents 8% commission on every product booked through the platform. This includes so much more than just tours and activities. We have airport lounge passes, ground transfers, attraction tickets, skip-the-line passes, shore excursions, and an incredible variety of tours for every kind of traveler. We know not every traveler is the same, and not every client is the same, so we have plenty of categories to help you find the right types of products to fit the needs of your clients. Clients traveling with kids? We have tours for that. Clients looking for romantic getaways? We have tours for that. Client love being outside and active? We have tours for that. You get the point.
We have 24/7 customer support team dedicated to helping our Viator travel agents, and a groups department specialized in handling those larger group tours. Since this platform was built specifically for agents, we take your feedback seriously and are continuing to evolve the platform to fit your needs. In fact, we recently launched a bookable link feature where you can send your clients a link, and when they book, you earn commission! Stay tuned for more new features over the next few months.
You can sign up for an account for free and start booking immediately to earn commission. If you’re part of an agency, ask your admin for their agency ID and register under the host account as a member, or sign up as an independent agent. You’ll be able to track your bookings and commission in your agent profile and mark your destination specializations so we can show you the most relevant products as part of an upcoming feature release.
Did we mention Viator VIP and Exclusive products? These are products you won’t find anywhere else – including our brand new Waking up the Vatican tour, perfect for VIP clients who want the Sistine Chapel to themselves!
Do I have to change the way I work?
Definitely not! We make it easy for you to access the Travel Agent Platform and book products the same way you would book if you were traveling yourself. The bookable link feature we mentioned makes that even easier, and makes you more efficient in your day-to-day work. We’re also working on adding new and improved destination guides to keep your knowledge fresh with the latest tips and trends so you know exactly what to advise when your clients ask those city-specific questions.
We’re excited to have you join our ever-growing community of Viator Agents!